Rev. January 2025

FACTS

What does FreeRateUpdate.com do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit scores
  • Employment information and mortgage rates and payments
  • Credit history and assets

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons FreeRateUpdate.com chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does FreeRateUpdate.com share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes—
information about your creditworthiness
No We don't share
For nonaffiliates to market to you Yes Yes

To limit our sharing

Visit Us Online: https://www.FreeRateUpdate.com/your_privacy_choices

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call (844) 326-3442 or go to https://www.FreeRateUpdate.com/contact

Who we are

Who is providing this notice? FreeRateUpdate.com LLC, FreeRateUpdate.com Corporation

What we do

How does FreeRateUpdate.com protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does FreeRateUpdate.com collect my personal information? We collect your personal information, for example, when you
  • give us your contact information or give us your employment history
  • provide your mortgage information or provide employment information
  • provide account information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include companies with a FreeRateUpdate.com name; and others, such as Top10BestLenders.com.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include mortgage companies, banks, direct marketing companies.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • FreeRateUpdate.com doesn't jointly market

Other important information

California residents: In accordance with California law, we will not share information we collect about you with companies outside of FreeRateUpdate.com, unless the law allows. For example, we may share information with your consent. We will limit sharing among our companies to the extent required by California law.

Nevada residents: We are providing you this notice pursuant to Nevada law. You may be placed on our internal Do-Not-Call List by selecting "Opt Out of Sales and Sharing" on our privacy preferences form https://www.FreeRateUpdate.com/your_privacy_choices. For more information about the Nevada law, you may contact us at [email protected], by calling (844) 326-3442, or by writing to us at 2 Ponds Edge Drive, Chadds Ford, PA 19317. Nevada residents may also contact the Nevada Attorney General's office for further information about these rights by mail at Office of the Nevada Attorney General, Bureau of Consumer Protection, 100 N. Carson Street, Carson City, NV 89703; telephone at (702) 486-3132; or email at [email protected].

North Dakota residents: We will not share information we collect about you with nonaffiliates either for them to market to you or for joint marketing without your authorization.

State Law: We follow state law where applicable state law provides you with additional privacy protections.